Terms & Conditions

Terms & Conditions
The following terms and conditions apply to projects undertaken by executivedigitalmarketers.com

Revision Policy
Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.

Refund Policy
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless Executive Digital Marketers cancels or ends your Contract for a reason other than your breach or non-execution.

All requests for refund will be as per the following arrangement:

You make a solicitation when the underlying ideas for a logo are provided. However once you approve or ask for changes in the initial designs, the refund offer will be void and a request for refund will not be entertained.

Once the project has been entered in revision phase, the refund offer will be void and a request for refund will not be entertained.

On the off chance that demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).

If the refund request is made within 48 hours, you will only be eligible for a 66% refund (less 10% administration and preparing expense).

If the refund request is made within 48-96 hours after the initial design delivery, you will only be eligible for a 33% refund (less 10% service & processing free).

No refund request will be entertained after 96 hours of the initial design delivery. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.

No request for refund will be entertained after inaction by the customer after 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.

No request for refund will be entertained if the customer goes unresponsive at any point of time for 5 working days.

All refund request should be made to the support department. executivedigitalmarketers.com reserves the right to approve/reject any and all refund requests based on an individual case to case premise.

No refund will be entertained after the final files have been delivered.

For Website bundles, no refund will be entertained once the initial design mock up has been revised or the inner pages have been created with client’s approval.

All requests for refund must be communicated to the support department. executivedigitalmarketers.com, in light of the infringement of your user agreement reserves all authority to affirm/object your solicitation on an individual case to case premise.

For Executive Digital Marketers/Custom bundles, refund will be apply just the same as on the single packages.

For instance, in the event that you request for a logo and web design and approve of the logo, you are eligible for the refund of the website service at the time of initial design only.

A refund request should have a legitimate reason which must be qualified against the outline brief and client input for revisions. Unless an idea has not been composed as per brief, a refund will not be approved however discount won’t be given however further revisions will be provided until you are satisfied.

It is also to be noted that, under any circumstances, both parties (Executive Digital Marketers & Client) agree not to attack/criticize each other and any of its employee, associate/s or partner/s publicly (on public forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on forums, blogs, community groups or any social media in a way which brings bad name to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.

Money Back Guarantee depends on that the request is set in accordance with some basic honesty. Where a client has placed design orders with more than one agency for the same job, with the intention of claiming a refund, Executive Digital Marketers does not consider this to be good faith. In such instances, we reserve the right to decline a refund request.

All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.

100% unique design guarantee qualifies you for a new logo if the logo designed by Executive Digital Marketers is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and Executive Digital Marketers won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.

How To Claim Your Refund
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.

1. Specify your concern and claim your refund through any of the following three modes :-

• i. Toll free # 619-790-6654

• ii. Live Chat.

• iii. Email. (info@executivedigitalmarketers)

We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.

After the refund, the rights to your design would be transferred to Executive Digital Marketers and you would not legally be allowed to display any version of the design sent by the company.

1. Since the rights to design would now be transferred to Executive Digital Marketers, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.

2. Working in a joint effort with the Government Copyright Agencies Executive Digital Marketers would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.

If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (info@executivedigitalmarketers).

My Account
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.

Quality Assurance Policy
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.

The designs are crafted after adequate and thorough research to ensure quality and uniqueness.

100% Satisfaction Guarantee
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).

Domain and Hosting
Domain and Hosting are provided free of cost with packages, where applicable.

All the email accounts assigned with the website packaged can be configured on third party email software such as outlook.

If you wish to opt out of hosting the website with us, you will not be provided email accounts.

Delivery Policy
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All customized design orders are delivered via email within 5 to 7 days after receipt of order.

We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.

Record Maintenance
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.

Customer Support
We offer 24-Hour Customer Support to address your questions and queries.

You can get in touch with us at whatever time and we promise a prompt reply.

Correspondence Policy

YOU concur that Executive Digital Marketers is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “info@executivedigitalmarketers” or/and any toll free number that is not specified on our site. Executive Digital Marketers ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on Executive Digital Marketers Website.

Money Back Guarantee

We are extremely confident of the work we do which is why we back it up with a money back guarantee. If we are unable to meet and beat your expectations, well give you a refund.

100% Unique Design Guarantee

At Executive Digital Marketers we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.

Video Animations
Revision Policy
Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours. Package revisions are as follows:

STANDARD: Unlimited Storyboard Revisions
PRO: Unlimited Storyboard Revisions
PREMIUM: Unlimited Storyboard Revisions
*Unlimited revisions require that the initial design and concept have to be the same, customer cannot ask for a redesign once an initial concept has been selected.

Refund Policy
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless Executive Digital Marketers cancels or ends your Contract for a reason other than your breach or non-execution.

All requests for refund will be as per the following arrangement:

You make a solicitation when the underlying ideas for a logo are provided. However once you approve or ask for changes in the initial designs, the refund offer will be void and a request for refund will not be entertained.

Once the project has been entered in revision phase, the refund offer will be void and a request for refund will not be entertained.

On the off chance that demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).

If the refund request is made within 48 hours, you will only be eligible for a 66% refund (less 10% administration and preparing expense).

If the refund request is made within 48-96 hours after the initial design delivery, you will only be eligible for a 33% refund (less 10% service & processing free).

No refund request will be entertained after 96 hours of the initial design delivery. However, we believe in 100% customer satisfaction so you are requested to reach out to so we can address your concerns.

No request for refund will be entertained after inaction by the customer after 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.

No request for refund will be entertained if the customer goes unresponsive at any point of time for 5 working days.

All refund request should be made to the support department. executivedigitalmarketers.com reserves the right to approve/reject any and all refund requests based on an individual case to case premise.

No refund will be entertained after the final files have been delivered.

For Website bundles, no refund will be entertained once the initial design mock up has been revised or the inner pages have been created with client’s approval.

All requests for refund must be communicated to the support department. executivedigitalmarketers.com, in light of the infringement of your user agreement reserves all authority to affirm/object your solicitation on an individual case to case premise.

For Executive Digital Marketers/Custom bundles, refund will be apply just the same as on the single packages.

For instance, in the event that you request for a logo and web design and approve of the logo, you are eligible for the refund of the website service at the time of initial design only.

A refund request should have a legitimate reason which must be qualified against the outline brief and client input for revisions. Unless an idea has not been composed as per brief, a refund will not be approved however discount won’t be given however further revisions will be provided until you are satisfied.

It is also to be noted that, under any circumstances, both parties (Executive Digital Marketers & Client) agree not to attack/criticize each other and any of its employee, associate/s or partner/s publicly (on public forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on forums, blogs, community groups or any social media in a way which brings bad name to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.

Money Back Guarantee depends on that the request is set in accordance with some basic honesty. Where a client has placed design orders with more than one agency for the same job, with the intention of claiming a refund, Executive Digital Marketers does not consider this to be good faith. In such instances, we reserve the right to decline a refund request.

All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.

100% unique design guarantee qualifies you for a new logo if the logo designed by Executive Digital Marketers is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and Executive Digital Marketers won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.

How To Claim Your Refund
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.

1. Specify your concern and claim your refund through any of the following three modes :-

i. Live Chat.
ii. Email. (info@executivedigitalmarketers)
We will try to resolve your query and concern in light of our revision policy immediately or eels will email you a refund request approval from our refund department.

After the refund, the rights to your design would be transferred to Executive Digital Marketers and you would not legally be allowed to display any version of the design sent by the company.

1. Since the rights to design would now be transferred to Executive Digital Marketers, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.

2. Working in a joint effort with the Government Copyright Agencies Executive Digital Marketers would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.

If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (info@executivedigitalmarketers).

My Account
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.

Quality Assurance Policy
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.

The designs are crafted after adequate and thorough research to ensure quality and uniqueness.

100% Satisfaction Guarantee
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).

Domain and Hosting
Domain and Hosting is provided free of cost with packages, where applicable.

All the email accounts assigned with the website packaged can be configured on third party email software such as outlook.

If you wish to opt out of hosting the website with us, you will not be provided email accounts.

Delivery Policy
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All customized design orders are delivered via email within 5 to 7 days after receipt of order.

We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.

Record Maintenance
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.

Customer Support
We offer 24-Hour Customer Support to address your questions and queries.

You can get in touch with us at whatever time and we promise a prompt reply.

Correspondence Policy

YOU concur that oExecutive Digital Marketers is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “info@executivedigitalmarketers” or/and any toll free number that is not specified on our site. Executive Digital Marketers ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on Executive Digital Marketers Website.

Money Back Guarantee

We are extremely confident of the work we do which is why we back it up with a money back guarantee. If we are unable to meet and beat your expectations, well give you a refund.

100% Unique Design Guarantee

At Executive Digital Marketers we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.

Reactivation Policy

If the client gets unresponsive for a month or more then the project will be considered closed. A reactivation fee will be charged for the said project.

Republish material from this website (including republication on another website);
Sell, rent or sub-license material from the website;
Show any material from the website in public;
Reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]
Edit or otherwise modify any material on the website; or
Redistribute material from this website [except for content specifically and expressly made available for redistribution]
Restricted Access
Access to certain areas of this website is restricted. Executive Digital Marketers reserves the right to restrict access to specific areas of this website, or indeed this entire website, at Executive Digital Marketers’s discretion. If Executive Digital Marketers provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. Executive Digital Marketers may disable your user ID and password in [Executive Digital Marketers’s] sole discretion without notice or explanation.

User Content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose. Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Executive Digital Marketers or a third party (in each case under any applicable law). You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint. Executive Digital Marketers reserves the right to edit or remove any material submitted to this website, or stored on Executive Digital Marketers servers, or hosted or published upon this website. Notwithstanding rights under these terms and conditions in relation to user content, Executive Digital Marketers does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

Content Policy
Our content policy plays an important role in maintaining a positive experience for you, the client. For the usual websites and resume designs all content (images, headings, copy, text etc.) will be provided by client. In case of resume design, a client has to provide complete personal information with biography, and we do not provide any sort of content services. For an e-commerce website up to 10 to 30 sample products will be provided by the Executive Digital Marketers team and sample product information will also be provided by client including product name, product price, and product images and shipping policy. CMS and e-commerce management will be handled by Executive Digital Marketers. We use dummy text (Lorem Ipsum) in the graphics for previewing layouts and visual mockups.

Limitations of Warranty
This website is provided “as is” without any representations or warranties, express or implied. Executive Digital Marketers makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, Executive Digital Marketers does not warrant that:

this website will be constantly available, or available at all; or
for any indirect, special or consequential loss; or
show any material from the website in public
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of Liability
Executive Digital Marketers will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website to the extent that

the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Executive Digital Marketers has been expressly advised of the potential loss.

Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Executive Digital Marketers liability in respect of any:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation on the part of Executive Digital Marketers; or
Matter which it would be illegal or unlawful for Executive Digital Marketers to exclude or limit, or to attempt or purport to exclude or limit, its liability.
These limitations of liability apply even if Executive Digital Marketers has been expressly advised of the potential loss.

Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. You do not think they are reasonable, you must not use this website then.

Refund Policy
Executive Digital Marketers refund policy is not applicable when:

You choose a special service package.
You have approved the initial design concept
You have requested revisions
You have canceled the order due to non-related reasons in regard to the Executive Digital Marketers and its policies
You have not contacted Executive Digital Marketers for more than 2 weeks since the project initiated
You have violated Executive Digital Marketers terms & conditions and privacy policy
You have approached another service provider or designer for the same project assigned to Executive Digital Marketers
You have provided an incomplete design brief
You have demanded a change in the design concept
You have exceeded from the maximum time allowed to ‘request for refund’ and make claims
You are closing your business or have changed the name of your business
You have other reasons such as change of mind, dispute with your partners, or other similar reasons
You have approved the deliverables
You have accepted multiple revisions for any service
You have ordered a bundle service and dissatisfied with any specific service, refund can only be claimed against that specific service and ‘not’ the complete set of bundle services
You have failed to provide the initial design brief within 10 days of order placement
Note: Executive Digital Marketers reserves complete rights to reject/cancel any project/order or cancel the contract with the customer whenever it seems necessary and decided after critical managerial discretion. After successfully claiming the refund, you will have no rights to use the incomplete/complete design concepts for any reason or purpose; these completed/incomplete design concepts will remain the sole property of Executive Digital Marketers and the company owns full rights of these design concepts. By complying with this set of refund policy, you will have no rights to use any of the design concepts provided to you by Executive Digital Marketers and the information will be submitted to the Copyright Acquisition of the Government Copyright Agencies to ensure legality. How to claim your refund? Follow the below mentioned ways to make raise your ‘request for refund’:

By calling us any time at our Toll Free Number 619-790-6654
By engaging with us via Live Chat. Click Here to start chat now.
By sending us an Email mention “Request for Refund” and ‘Order ID’ in the subject line.
As soon as we receive your request for refund, we will reach out to you at our earliest to assist you with the best possible resolution and start the refund process.

Money Back Guarantee
Money Back Guarantee is valid till 30 days of order placement, provided that all other terms are applied. Money Back Guarantee is valid only if you have not requested revisions for any design sample/concept within your order. Once you request a revision/change in the provided design sample/concepts, you agreed to proceed further with our services and cannot claim any refunds.

Other Parties
You accept that, as a limited liability entity, Executive Digital Marketers has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Executive Digital Marketers officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Executive Digital Marketers officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Executive Digital Marketers.

Unenforceable Provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity
You hereby indemnify Executive Digital Marketers and undertake to keep Executive Digital Marketers indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Executive Digital Marketers to a third party in settlement of a claim or dispute on the advice of Executive Digital Marketers legal advisers) incurred or suffered by Executive Digital Marketers arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of These Terms and Conditions
Without prejudice to Executive Digital Marketers other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as Executive Digital Marketers deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation
Executive Digital Marketers may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment
Executive Digital Marketers may transfer, sub-contract or otherwise deal with Executive Digital Marketers rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement
These terms and conditions, together with any other documents, constitute the entire agreement between you and Executive Digital Marketers in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Clause of Use
If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 30 days then the project will be deemed as closed.


Closed Projects:
Closed Project is a project that has been either delivered in full or wasn’t claimed for a period of at least 60 days and Executive Digital Marketers cannot be held liable after the stated time duration.

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